Legal pages

Disclaimer This disclaimer was last modified on 1st of March 2016.

Despite the constant care and attention we pay to the composition of this website ( and its subdomains) and the data contained therein, Hugo B.V. (acting under the brand name "Hugo", hereinafter referred to as "Hugo") cannot guarantee the completeness, accuracy or timeliness of the data and the contents of this site. In no event will Hugo be liable for any incidental, indirect, consequential or special damages of any kind, or any damages whatsoever, arising out of or in connection with the use of this website or any linked websites.

Statements and opinions expressed in articles and announcements on the pages of this site are those of the author(s) and not (necessarily) those of the webmaster, the internet provider or Hugo. Hugo can in no way whatsoever be held responsible for the content of such views nor can it be held liable for any direct or indirect damages that may arise from such views.

Hugo cannot guarantee that the information on this site is suitable for the purpose for which the information is consulted. All information, products and services are offered in the state in which they actually exist and without any (implicit) guarantee or warranty with respect to their suitability, fitness for a particular purpose or otherwise.

Hugo neither guarantees nor supports any product or service mentioned on this website, nor does it warrant any assertions made by the manufacturers of such products. To this end, the user of this site is always recommended to obtain independent information and/or to perform independent research before using the information acquired via this website.

The information on this website is regularly supplemented and/or modified. Hugo reserves the right to make any changes with immediate effect and without providing any notice thereof.

Links to other websites

On this website, you will find a number of links to other websites. Hugo cannot be held liable for the content of these websites nor for the way in which these websites handle your (personal) data. For information in this regard, read the privacy policy, disclaimer, copyright notice and general terms & conditions, if available, of any website you visit.

Privacy & Cookie Policy This privacy statement was last changed on 1st of March 2016.


We believe that it is important to be transparent about the way we handle your personal information. With this privacy & cookie policy we want to contribute to that. However, if you have any questions about how we handle your personal information, you can send an email to

Welcome to Hugo on or one of its subdomains. is a website of Hugo B.V. This privacy policy applies to the processing of personal data of users, visitors, customers and subscribers of (mobile) websites (including apps) and products and services of Hugo B.V. (hereinafter referred to as "Hugo"). With this privacy policy, Hugo provides information about the data that we process regarding the users of our (mobile) websites (including apps), shops and other services such as online promotions, trade shows and promotions, competitions and loyalty programs.

The personal information we proces about you (hereinafter referred to as: ‘personal data’) is treated and protected with the utmost care. To this end, we comply with all applicable laws and regulations, including the Dutch Personal Data Protection Act (Wet Bescherming Persoonsgegevens in Dutch).

The company responsible for the processing of personal data is Hugo B.V., Keienbergweg 97, 1101 GG, Amsterdam. We have registered the processing of personal data with the Dutch Data Protection Authority (CBP). More information about the Dutch Data Protection Authority (number: m1622345) and about privacy can be found at


You can always contact if you have any questions regarding this privacy policy.

Providing personal data is not compulsory

In principle, the provision of personal data is not compulsory. At all times, you have the choice whether you want to enter your personal data or not. However, in order to make use of some of our services, the entry of your personal data is necessary. When you are asked to enter data, it will be specified which information is necessary to avail of the service and which information therefore must be entered, and which data is optional.

Types of data and purpose of processing

When offering services, we may process personal data. This concerns data such as your name, contact details, date of birth, gender, email address, and also data about your interests as a user of one or more of our (mobile) websites (including apps), products or services. This data may be known to us because you have indicated that you care about certain topics or because we have derived your interests from the way you use our (mobile) websites (including apps), services or products. It may also be that you have given us access to certain data (eg location data, or through links with social media).

In addition, financial data, such as your bank account details, will be processed if you order products on one of our websites or if you subscribe to certain services, insofar as this data is necessary for the payment of the subscriptions or products in question. Our servers may also automatically register certain data, such as the URL, IP address, browser type and language, and the date and time of your visit to our (mobile) websites (including apps).

Hugo may combine your personal data with other data collected as part of your use of our various services. Based on this data we may create a profile in order for us to provide you with an improved service and to be able to match the contents of our products and services (e.g. websites and apps) more effectively with your interests. If you have any objections to the sharing and combining of your personal data, you can report this by sending an email to

We collect and process personal data for the following purposes, including through our (mobile) websites (including apps):

  • for effectuating and implementing a agreement we have entered into with you
  • to offer and deliver to you the agreed services, products and/or information, as well as to adapt these to your needs and desires
  • to allow you the opportunity to post and share information on one of the websites, or - if a site includes this option - to contact other users
  • to make specific offers: for example, via email. Also an advert might be displayed on a (mobile) website or within an app of a product we suspects might interest you on the basis of the data processed. In optimising this service, we may create a profile of you
  • to send you a newsletter, offer, user information, service notice or other electronic message
  • to analyse, maintain, optimise, protect and prevent from fraud our websites and related technologies
  • to comply with the rules and regulations applicable to us and for dealing with disputes and the execution of (audit) inspections
  • to conduct market research and compile management information for product and service development and to determine the (overall) strategy

In principle, we will save your personal data for as long as it is necessary for the aforementioned purposes, or to comply with our statutory obligations (e.g. for storing data).

Sharing and publishing personal data

As previously mentioned, we may combine your personal data with data which has been collected as part of your purchase or use of our products or services (or products and services of group companies). If you object to this sharing or combining of your personal data, you can report this by sending an email to

Only if you have provided us with (explicit) consent to do so, we can use your electronic contact details, such as your email address, for sending information and offers provided by third parties about their products and services. Such information and offers will always be sent by Hugo or its partners. The information and offers provided by third parties (e.g. parties that advertise through our services) are always judged by us before we send them. You can always withdraw any permission you have given for third parties to use these electronic contact details. In both cases, you can send an email to

In special cases we can give your personal data to third parties without your direct permission. Special cases, for example, include legitimate requests to this end by statutory authorities, subpoenas or court orders, actions to detect or prevent any damage or fraud, or actions to guarantee the security of our network and services. We will also provide personal data to so-called processors who – on our instruction – supply products and services requested by you. Unless you indicate otherwise, your personal data will only be used for purposes of this delivery.

Hugo is entitled to share any anonymous information with third parties, such as the number of users who searched for a particular search term, or how many users clicked on a particular ad. On the basis of this data, specific users can be identified.


At all times, when processing personal data, we maintain a level of security which – given the current state of technology – is adequate to prevent unauthorised access to, and manipulation, publication or loss of personal data.

Obligation to report data leaks

Hugo, as editor (“Editor”) guarantees, insofar as he is obliged to under the Personal Data Protection Act and the Telecommunications Act, to comply with the obligation to report data leaks. This means the access, destruction, modification or release of personal data from Hugo against the will of Hugo. The release (leakage) of information and the unlawful processing of data by third parties are considered to be data leaks. The editor will promptly inform the data processor of any data leak, so the data processor can fulfil its obligations with respect to the obligation to report data leaks. Reporting will take place on the basis of the minimum requirements of the Web Form duty to report data leaks of the Dutch Data Protection Authority (DPA).

Editor guarantees, to immediately inform the data processor of any data leak, so the data processor can inform the DPA in a timely manner. In the event of a data leak, the parties will promptly consult which party will inform the DPA on the leak.

In the event of a data leak, parties will immediately consult on whether or not to inform stakeholders, taking into account the requirements of the Data Protection Act and policies of the DPA.

Opposition, access, rectification and removal of personal data

If you would like to know what personal data relating to you we have processed, if you would like to rectify this data or would like to have data removed in accordance with applicable regulations, you can send an email to, stating ‘access/rectification/removal of personal data’. If you would prefer your personal data not to be passed on to group companies or third parties, or combining your personal data to a profile, or to be used for making targeted offers or for receiving information and offers through electronic contact, you can likewise indicate this. In your request you should at least state your full name and address, accompanied by a copy of your ID so that we can determine if the information is being sent to the right person. If we cannot (fully) establish to which personal data your request for access, rectification or removal relates, we may ask you to specify your request further. We will suspend the execution of your request until you have provided us with these (further) specifications. After dealing with your request, we will always send you a confirmation message.

Also, many of our websites enable you to view or modify your personal data, and offer the possibility to remove your personal data entered into such a website using the specified options available.

Children below the age of 16

The parent(s) or legal representatives of children below the age of 16 years should –in the best interest of their child- read this privacy & cookie policy. The parent(s) or legal representatives can object to the processing of personal data of the child, access or correct the personal data, or give permission for the use of electronic contact details, such as an email address, for sending information and offers of products and services of third parties.


Cookies are simple, small text files that are stored on the hard drive or in the memory of your computer. Cookies cannot damage your computer or the files that are stored on your computer.

Cookies ensure our websites will recognise your computer when you visit them again. For example, we use cookies to keep track of which items you have seen, or to remember the preferences you have set for a particular service or webpage. We also use cookies for statistical purposes. To see how often a website is visited, which website(s) visitors came from, and which webpages are being viewed. We can also make use of cookies (provided you have consented to the use of these cookies) to better match the advertisements on the websites you visit to your interests and needs, in order to prevent certain information and/or advertisements from being displayed too frequently and to register how often an advertisement is displayed.

We make use of session cookies. These session cookies are automatically removed when you close your internet browser. We also make use of a so called unique-id cookie, to recognise an internet user as a unique visitor. This cookie has a lifetime of one year on most of our websites, which means this cookie will be removed automatically once you have not visited our websites for that period. Last, we can make use of (provided you have provided consent to use these cookies) temporary cookies. These temporary cookies can register your browsing of our websites over a period of ninety days (max). When you make contact with our websites on day ninety-one, the data registered on day one will be removed from the cookie. The data collected through the use of these cookies will automatically be removed 180 days after your last visit to our websites. If you disable the installation of cookies (through your computer’s browser settings), certain functions may no longer work or it may not be possible to use certain services.

You can decide for yourself (at any time) if you want to accept or refuse your cookies or if you would like your browser to notify you when a cookie is being installed. You may for example withdraw consent for the use of cookies by Google and its group companies via and via you can do the same for cookies used by other advertising networks who present advertisements on our websites.

Changes to the privacy and cookie policy

We retain the right to change this privacy & cookie policy. We therefore advise you to regularly check this page to see if any changes have been made. If we make any significant changes, we will ensure that this is made known more prominently, for example via e-mail for specific services.